Accessibility

Accessibility at Beglaubigung24

Beglaubigung24 is powered by Tolingo GmbH.

 

We want our products and services to be barrier-free.
Our communication should also be understandable and accessible for all people.

 

Barrier-free means:
There are no barriers.
Everyone should be able to make good use of our services and information.

We work on this every day.
But there are still challenges.

Some things are technically complex.
And some laws don't allow everything.

 

On this page you will find out:

  • What we intend to do

  • What we are still working on

 

 

What we intend to do

 

Websites and documents

Much of our digital content is already accessible.
But we want to get even better.

Our goal: the WCAG-AA standard.
This means
All websites and documents should be accessible to everyone.

 

Invoices should be barrier-free by the end of 2025.

 

What we are still working on

 

Perceptibility

All content should be clearly visible, audible or legible.
We improve this:

  • Alternative texts for images

  • Readability of tables

  • Structure with clear headings

  • Color contrasts

  • Enlargement functions

 

Usability

You should be able to control everything well - e.g. with the keyboard.
This is where we improve:

  • Keyboard navigation

  • Size and placement of buttons

  • Possibility to skip certain areas

 

Comprehensibility

Some texts are still too complicated.
We are working on making them easier to write.

 

Technology & settings

Some information is still missing for screen readers.
Custom settings cannot always be saved.

 

Customer service

You can reach our customer service team in various ways.
We make sure that as many senses as possible are addressed.
However, not every contact channel works for everything.
Sometimes you have to choose a different way.

 

Report barrier

Have you discovered a barrier?
Then please let us know:

👉 Report barrier

 

You can also contact the market surveillance body of the federal states:
Market Surveillance Body for the Accessibility of Products and Services
Location: Magdeburg, Saxony-Anhalt

 

We want to remove barriers quickly and reliably.

 

Status: June 2025